TRAIN
SUSTAIN
& RETAIN
with
TRAIN
SUSTAIN
& RETAIN
with
MICROLEARNING
for RETAIL SUCCESS
TRAIN
SUSTAIN
& RETAIN
with
MICROLEARNING
for RETAIL SUCCESS
In the new omnichannel world of retail, your stores are more important than ever.
Today’s consumers, especially the younger ones, have a multitude of products to compare and choose from online, from an abundance of new brands. But when they decide to buy, they want to do it in your stores.
Seventy per cent of Millennials worldwide, and 77 per cent of Generation Z in the United States, prefer to buy products at physical stores. They want to touch it, see how it works, try it on, and get it right away instead of waiting for the mail from Amazon™. But these young people — the most astute consumers in history — expect your in-store experience to match the one they find online.
This means your employees have
to live and learn in the context of a rich, internal company brand experience every day. If they can’t see, hear, and feel it for themselves they won’t be able to recreate it for your customers.
Binders stuffed with worn-out pages won’t cut it anymore. Neither will dull e-learning courses taken at the sole computer in a cramped corner at the back of the store.
You need an engaging learning solution that will onboard new hires quickly, consistently, and cost-effectively; sustain a unified brand experience across all electronic and in-store channels; and retain your best employees. And you need one that can reach them where they already are — on their mobile devices.
Now you can have one.
Adaptive microlearning
for retail from Surge9
DELIVER MOBILE TRAINING and COACHING programs AT THE SPEED OF BUSINESS — WITHOUT WASTING TIME.
Intelligent mobile microlearning is essential to provide consistent training programs irrespective of locations and trainers, and to give your employees successful, compelling learning experiences.
Surge9 ™, our AI-powered, adaptive microlearning platform for retail, enables you to create intuitive, engaging, and continuous mobile learning and communication programs that deliver immediate results.
The artificial intelligence engine built into the Surge9 App tracks every interaction between each learner and the content of their training programs. It then instantly adjusts their upcoming learning activities to keep them moving along the most efficient path to mastery. Surge9 adapts to each employee’s progress in real time, giving them only what they need, only when they need it, and without wasting a moment of their time.
The Surge9 Composer, our simple content authoring tool, will keep your training programs consistent, and help you deliver an absorbing in-store customer experience. Roll out new product knowledge and soft-skills programs as fast as your business moves.
Adaptive microlearning
for retail success from Surge9
Deliver mobile training and coaching programs at the speed of business — without wasting time
Intelligent mobile microlearning is essential to provide consistent training programs irrespective of locations and trainers, and to give your employees a compelling learning experience.
Surge9 ™, our AI-powered, adaptive microlearning platform for retail, enables you to create intuitive, engaging, and continuous mobile learning and communication programs that deliver immediate results.
The artificial intelligence engine built into the Surge9 App tracks every interaction between each learner and the content of their training programs. It then instantly adjusts their upcoming learning activities to keep them moving along the most efficient path to mastery.
Surge9 adapts to each employee’s progress in real time, giving them only what they need, only when they need it, and without wasting a moment of their time.
The Surge9 Composer, our simple content authoring tool, will keep your training programs consistent, and help you deliver an absorbing in-store customer experience. Roll out new product knowledge and soft-skills programs as fast as your business moves.
MICROLEARNING
for RETAIL SUCCESS
WE INVITE YOU TO CONTACT US FOR A LIVE DEMONSTRATION
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We never share your information with anyone.
Required fields are marked with an (*).
We never share your information with anyone.
Employees, executives, managers, and talent developers worldwide agree that assessing skill gaps and deepening learner engagement are the top priorities for L&D in 2019, according to a LinkedIn™ survey of 4,000 respondents.
Employees, executives, managers, and talent developers worldwide agree that assessing skill gaps and deepening learner engagement are the top priorities for L&D in 2019, according to a LinkedIn™ survey of 4,000 respondents.
designed for the AGILE RETAILER
designed for THE AGILE RETAILER
PERFECT FOR PRODUCT KNOWLEDGE AND SOFT-SKILLS TRAINING
Cultivate stronger sales behaviours and keep current on changing products. Surge9 excels at both. Use videos for soft-skills practices. Roll out product knowledge programs quickly.
A direct line to each and every employee
Build your internal brand experience. Send quick, media-rich messages and learning content directly to each employee's smartphone at hundreds of stores. Have your CEO record voice messages during their commute, or shoot a video in two minutes on their smartphone.
Gamification done right.
Make your retail training fun and engaging with game mechanics designed the right way. Surge9 builds on intrinsic motivators and limits extrinsic rewards. It leads your retail employees to excel by virtue of their authentic inner drive to grow. Not by winning prizes in distracting games.
learn efficiently on our AI-powered adaptive platform.
Don’t waste time relearning what you've already been taught. Surge9’s machine learning engine monitors your brain as it forgets new information. It then creates an optimal learning path that adapts to fill your unique knowledge gaps, at a pace that works for you.
Activate managers with Surge9's built-in coaching features.
Surge9’s Managed Coaching co-ordinates the mentorship process for managers and their teams. Employees can submit videos of their performance. Managers track their progress toward mastery and provide feedback right inside the app.
LINK TRAINING WITH PERFORMANCE
Show how your learning investment drives company performance. Connect your learning analytics with CRM data from Salesforce.com™, Microsoft Dynamics 365™, or VEEVA CRM Suite™. And track it all right from your smartphone.
Cross-Industry Experience.
Deep Engineering Talent.
Comprehensive Support Services.
The Surge9 adaptive Software-as-a-Service (SaaS) microlearning platform is a product of our 15 years of experience building mission-critical mobile apps for large enterprises. Our team, based in Toronto, London, and Bangkok, has developed secure, scalable, and award-winning mobile solutions for Fortune 500™ companies in finance, insurance, health, retail, information technology, and entertainment, as well as large organizations in public and non-profit sectors.
Our unique mobile-first, native software architecture, and our deep software engineering strength in Swift™, Kotlin™, and Java™, mean that we can add new features faster than anyone else. We have extensive industry partnerships and the best Service Level Agreements (SLAs) of any mobile learning solution on the market, backed by performance guarantees. We also offer a range of professional services to help you get the most from Surge9.
Empower your mobile salespeople, and make their lives just a little bit easier.
MICROLEARNING
for RETAIL SUCCESS
schedule a live demonstration
Required fields are marked with an (*).
We never share your information with anyone.
Required fields are marked with an (*).
We never share your information with anyone.
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